LiceDoctors Partner Training

Partner Training & Certification

Welcome to your LiceDoctors partner training. Work through the manual, watch the training video and complete the knowledge check before your live training session.

Step 1
Read the Manual
Step 2
Watch Training
Step 3
Complete Quiz
Step 4
Live Training
Training Resources

Start Your Training

Please review the training manual and watch the training video before working through the knowledge check below.

Training Manual

LiceDoctors Partner Training Manual

Your complete reference guide covering treatments, products, client care, hygiene, prevention and operating procedures.

Download Training Manual

Partner Training Video

Watch the training video carefully before completing your Partner Knowledge Check.

Partner Knowledge Check

Prepare for Real Client Situations

Read the manual and watch the training video first. Then attempt each question before revealing the recommended response to compare your answer.

0 of 8 responses reviewed
1
A parent calls concerned that their child has head lice. What are the key things you should cover during the initial conversation?
Recommended response: Reassure the parent, understand the situation, explain the treatment process clearly, discuss what to expect and arrange the most appropriate treatment option.
2
Why is understanding the head lice and egg life cycle important when treating a family?
Key learning: Effective treatment must account for both live lice and eggs, as well as the timing of hatching and reinfestation. The full cycle informs treatment and follow-up advice.
3
How would you explain the difference between the main LiceDoctors products to a customer?
Key learning: Explain the purpose of each product in simple customer-friendly language and recommend products based on the family's needs.
4
What cleaning and sterilisation procedures should be followed between clients?
Key learning: Follow the LiceDoctors hygiene and sterilisation process for reusable tools and work surfaces between every client. Refer to the current training manual for the exact procedure.
5
What advice should you give a family to help reduce the chance of reinfestation?
Key learning: Explain appropriate household and family checks, prevention practices, follow-up treatment where required and how to reduce ongoing exposure.
6
What is important when using the lice comb during treatment?
Key learning: Work systematically through the hair in manageable sections and use the method demonstrated in training to ensure thorough removal while keeping the client comfortable.
7
What product knowledge should you be confident explaining before treating your first client?
Key learning: Be confident with the purpose, correct use and customer explanation of the treatment and supporting LiceDoctors product range covered in the training manual.
8
What personal protection steps should you take before beginning a head lice treatment?
Recommended response: Cover your hair, apply protective spray to the head, neck and arms, and wear gloves.
Final Step

Ready for Your Live Training?

Once you've reviewed the manual, watched the training video and worked through all eight responses, contact Coco. She will confirm you've completed the required training material and arrange your 30-minute live training session with Janine.

I'm Ready for Live Training Coco will confirm your training requirements have been completed and arrange your live training session with Janine.