FAQs
Head Lice Care & Common Questions
How long does the treatment provide protection for?
The treatment works on lice present at the time of application.
Re-infestation can occur through future exposure, which is why ongoing checking and preventative measures are recommended.
Is a repeat application required?
No, in most cases, a repeat application is not required when the LiceDoctors Head4Lice solution is applied correctly and thoroughly. The product is designed to address lice present in the hair at the time of application.
Following the included application instructions is essential for best results.
How do head lice usually spread?
Head lice most commonly spread through close head-to-head contact.
They do not jump or fly, and transmission through objects is far less common.
Why do some children show symptoms while others don’t?
Actually it is more common NOT to itch- you only itch if you are sensitive to the saliva of the lice! Reactions to head lice vary from person to person. Some people experience itching, while others show no symptoms at all.
This is why regular checking is important, even if there is no discomfort.
Why do some lice eggs appear white while others are darker?
Eggs can vary in appearance depending on their stage. Lighter eggs are often empty shells, while darker eggs may indicate a more recent stage.
Only a close inspection can determine their status, which is why education and correct application matter more than appearance alone.
Should all family members be checked or treated at the same time?
It is recommended that all household members are checked when head lice are identified.
Treating everyone at the same time can help reduce the chance of lice being passed back and forth within the household.
Do pets need to be treated for head lice?
No. Head lice live only on human scalps and do not infest pets.
Do all eggs need to be physically removed from the hair?
No. While combing can help visually check the hair, it is not essential to remove every egg from the hair shaft.
The Head4Lice solution is designed to work on lice present during application. Combing is optional and often used in salons or videos for demonstration purposes.
Do I need to deep clean or sterilise my home?
As lice can live for up to 24 hours away from their blood source (scalp) before they die of dehydration, you will need to:
- change sheets and pillowcases
- soak headwear and brushes in boiling water for 5 minutes
- cover fabric lounges, scatter cushions and the headrests of the car with sheets or towels only for the next 24 hours
- change your clothing immediately after using LiceDoctors
- scrub under your fingernails
Do carpets and furniture need special treatment?
No special treatment is required. Regular vacuuming is enough.
Head lice do not live in carpets or furniture and rely on the human scalp to survive.
Can conditioner alone remove head lice?
Conditioner can help with combing and detection, but it does not address the full lice cycle on its own.
For active infestations, a targeted LiceDoctors Head4Lice solution should be used before relying on conditioner alone.
Which LiceDoctors Products Are Right for My Family?
Do We Need a Bundle or Just One Product for Our Family?
For families, the Product Bundle is the safest and most effective option. It supports every stage of managing head lice at home - treating the active cycle, maintaining healthy hair and scalp, and helping prevent re-infestation across the household.
The bundle ensures each family member has what they need to break the cycle quickly and confidently.
I have an active cycle
If lice or eggs are currently visible, you will need the Head4Lice solution.
This essential oil–based solution is designed to address the entire lice cycle in a single application when used correctly.
The oils work by penetrating the eggs and targeting both nymphs and any eggs that have hatched.
Please refer to the demonstration video above for correct application and guidance.
I want to remove eggs
You need the Egg Remover Solution.
The LiceDoctors Egg Remover is designed to help break down the glue-like substance that attaches eggs to the hair shaft, making removal much easier.
For best results, treat any active head lice cycle first using the Head4Lice Solution before applying the Egg Remover.
What is the Organic shampoo and conditioner for?
Our Organic Shampoo and Conditioner are used for maintenance after applying the treatment.
The LiceDoctors Organic Shampoo helps soothe irritation caused by lice and supports a healthy scalp.
The LiceDoctors Organic Conditioner can be combed through the hair to check for any signs of reinfestation and is then rinsed out once finished.
How do I prevent reinfestation?
Use the Preventative Spray.
If you are concerned about reinfestation, apply the Preventative Spray to the top layer of the hair each day.
This product forms a light protective layer over the hair and helps reduce static - one of the ways lice can transfer from person to person.
Do not rinse out.
Shipping & Returns
How Long Does An Order Take To Arrive?
Australia
Express shipping 1-3 business days.
Standard shipping 2-6 business days.
International
We ship to New Zealand, USA, UK, Canada and Hong Kong. Shipping time may vary between 6-27 business days.